hard work has its rewards

The four-star Hotel Edelweiss & Gurgl in Obergurgl has received many awards

Visitors who come and stay with us in Obergurgl will soon understand why so many organisations and magazines have singled out the Hotel Edelweiss & Gurgl for praise.

Enjoy excellent service from the moment you arrive. Embark on a culinary journey of discovery in our restaurant and let the stresses and strains of everyday life melt away in our Glacier Spa.

The management team and staff at the Hotel Edelweiss & Gurgl are proud to have received so many awards from such a wide range of platforms and institutions.

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Vee 24 Best Customer Service Award

Vee24 Service Award

The vee24 live reception service at our four-star hotel in Obergurgl means that we are able to offer our guests a modern way of communicating with our staff via the internet. You can use either video or text chat to talk to a friendly member of the reception team whenever you want – simply click on "live help" on the right-hand side of your screen to get started. We will be happy to answer all your questions straight away.

After each live chat, guests are asked how satisfied they were with the service they received. A total of 98% awarded the Hotel Edelweiss & Gurgl live help service 5 stars, making us one of the top 5 businesses in Europe according on the vee24 satisfaction scale. Andy Henshaw, CEO of the company based in Manchester, awarded our hotel the vee24 Service Award, an honour that is also a great motivation for us to make our service even better in future.

TripAdvisor Certificate of Excellence 2014

Every year TripAdvisor® – the world's largest travel website – awards a Certificate of Excellence to the top ten percent of the hotels rated on its website. Designed to recognise exceptional hospitality, this award is only bestowed upon those hotels which consistently receive excellent ratings on the TripAdvisor website.

After receiving the Certificate of Excellence in 2012 and 2013, we are honoured to once again receive this award in 2014. We would like to thank our guests for their excellent feedback and, of course, the whole team of staff at the Hotel Edelweiss & Gurgl for making this award possible.

HolidayCheck Quality Selection 2013

With 5.6 out of a possible 6 suns, the Hotel Edelweiss & Gurgl is one of the most highly rated hotels on HolidayCheck, a website where guests can evaluate accommodation using criteria such as family-friendliness, sport and leisure activities, service, food and room comfort. By the looks of things, visitors to the Hotel Edelweiss & Gurgl seem to be very satisfied with the service and facilties we offer.

In recognition of these consistently excellent ratings, HolidayCheck has included the Hotel Edelweuss & Gurgl in its Quality Selection 2013. We would like to thank the website and, of course, our satisfied guests!

Zoover Best Hotel in Obergurgl

In 2009, Zoover – the largest rating platform for hotels in Europe – named the Hotel Edelweiss & Gurgl the Best Hotel in Obergurgl.

This honour was bestowed upon us as a result of the ratings given to our hotel on Zoover, which showed the four-star Hotel Edelweiss & Gurgl to be the best hotel in Obergurgl. We are delighted to have received this award and see it as a great motivation to work hard in future to guarantee all guests staying with us excellent service, fine food, comprehensive packages and individual advice.

 

Falstaff Restaurant Guide: 1 fork

"You can feel what the Scheiber family is trying to achieve. Using locally sourced produce, the kitchen creates fine, modern dishes with cooking that deserves to be rewarded," is how the Falstaff Restaurant Guide describes the experience of dining at the four-star Hotel Edelweiss & Gurgl in Obergurgl.

Consistently good ratings and an upward trend were rewarded with one of the Falstaff Guide's coveted forks. Thank you!

Gault Millau: 1 toque

The Gault Millau toques are an unmistakeable symbol of good food and fine cooking. In 2012 the renowned restaurant guide awarded our restaurant, led by head chef Alfred Renn, one of these much sought-after "chef's hats".

Finest ingredients and cooking are required in order to receive such a high honour in the world of dining – a challenge that the kitchen team at the Hotel Edelweiss & Gurgl has risen to with aplomb.

For Alfred Renn and his team the next goal is to earn a second toque!

Schlemmeratlas: 2 spoons

The Deutscher Schlemmeratlas, one of Germany's most renowned restaurant guides, has awarded the Hotel Edelweiss & Gurgl two spoons in recognition of the excellent quality of its produce, diverse preparation methods, wide range of drinks, excellent service and pleasant dining atmosphere.

Most of the dishes served at out four-star hotel are prepared using ingredients from Obergurgl, guaranteeing that our team of chefs has a selection of local produce of the highest quality. Add to that excellent service and a large wine cellar and you have the basic ingredients for why the Deutscher Schlemmeratlas decided to award us two spoons.

 

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