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Booking information

Everything you need to know from A to Z

Scroll down for the most important information about bookings and holidays at the Hotel Edelweiss & Gurgl in the Ötztal Valley.

Hotel Edelweiss & Gurgl pick-up service

Guests arriving by rail or air are welcome to take advantage of our pick-up service. A member of staff from our travel partner will meet you at the railway station or airport and bring you straight to the hotel. Services available range from group shuttles to exclusive VIP transfers.

Green Line – the cost-efficient transfer option

The Green Line transfer option offered by our partner company gives guests the chance to arrive quickly and safely at the hotel while at the same time saving money. Choose your own departure time or book one of the regular shuttles to Obergurgl. Click here for more information.

Number of passengers Single Return
Innsbruck airport - Obergurgl (€11 for city pick-up / journey) 1-4 passengers €205 €400
  3 passengers with VIP shuttle €245 €480
  Each additional passenger (up to 12) €27 / pers. €49 / pers.
  13-16 passengers €425 €830
Number of passengers Single Return
München airport - Obergurgl (€25 for city pick-up / journey) 1-4 passengers €510 €955
  3 passengers with VIP shuttle €565 €1,110
  Each additional passenger (up to 12) €37 / pers. €75 / pers.
  13-16 passengers €885 €1,660

Cancellation conditions 2021
We accept cancellations in connection with Covid 19 measures, travel warnings, illnesses free of charge up to 24 hours before arrival. The cancellation must be made in writing and confirmed by us.

High season: up to 30 days prior to arrival free of charge, then 80% cancellation fee
High season dates:
December 19, 2020 - January 1, 2021
February 13, 2021 - February 26, 2021
March 27, 2021 - April 9, 2021

Outside the main season we can offer the following cancellation conditions:
up to 14 days prior to arrival free cancellation, then 80%

If the arrival is not possible due to official orders, you can cancel free of charge anytime.
All guests are recommended to sign a travel insurance policy.
When booking online via our website, European travel insurance is automatically proposed to you.

Excerpt from the Austrian Hotel Regulations:
(1) Up to 30/14 days (please see main season dates above) before the agreed date of arrival of the guest at the latest, the accommodation contract can be cancelled by both contractual partners by means of a unilateral declaration without payment of a cancellation fee. If the booking is cancelled after 30/14 days prior to arrival, we will charge the entire stay, minus 20% for services not used, but only if we are unable to re-let the cancelled room. A binding accommodation contract only comes about through written confirmation of the booking by the Hotel Edelweiss & Gurgl. Cancellations must be made in writing and confirmed in writing by the hotel.
 

Celebrations can take many forms, from wedding anniversaries to family events bringing together the generations. We offer gift vouchers for stays at the Hotel Edelweiss & Gurgl. Click here to give someone else the chance to experience remarkable moments at 1,930 metres above sea level in the heart of the beautiful Ötztal Alps.

order voucher

We use the vee24 live chat system to give people around the world the chance to interact with our friendly and helpful reception team via video or text chat. Simply click on the Live Help button on the right-hand side of your screen. Your enquiry will be dealt with by a member of our team.

Live-Chat

The prices are shown per person per night, not including the local tourism tax. This tax applies to all guests over the age of 15 years and totals €3 per person per night (€2 for local tourism and €1 for local infrastructure). Guests who do not wish to benefit from our half-board option will receive a discount of €20 per adult and €10 per child per day.

Deals & discounts

The discounts shown below apply to children staying in their parents' room as well as to the 3rd and 4th person staying in family rooms and suites.

Discounts according to age

  • 0-2 years 100%
  • 3-5 years 80%
  • 6-8 years 50%
  • 9-14 years 30%
  • 15-99 years 20%

Let us know if you want to talk to us and we will call you back. Simply tell us your number and when you wish to be contacted.

Request callback

If you would like to pay a deposit before the start of your holiday, simply let us know how much you would like to pre-pay using the link below. You will receive a secure SSL link which you can use to pay by credit card.

Send request

Deposits can also be paid by bank transfer. Please make sure you include your reservation number.

Our bank details

Account name: Hotel Edelweiss & Gurgl Scheiber GmbH

Bank: Raiffeisen-Landesbank Tirol AG

IBAN: AT12 3600 0000 0072 9483

BIC: RZTIAT22

Check in and chill out!

We hope this information has been of use. If you have any other questions, simply get in touch by e-mail or phone.